Unable to launch add on in IE

Ones of my clients ran into an issue. I had to remote into their PC to apply a fix. I always recommend using Internet Explorer but the browser was not allowing me to setup a Webex session. Webex was running on a client PC as it was getting an error message that the add on was closed since it could be a security risk.  I know and trust the add on so this left me wondering:  How do I allow a (personally) trusted add on to run when IE is (rightly) warning about possible security concerns.

This seems to be a known issue in older versions of IE.

The fix is pretty simple. Here is my summary

Problem: Unable to launch add-ons that are known to be okay (if you are unsure about the integrity of the add on you may seriously want to consider not following these steps)

Resolution:

Open IE
Navigate to “Tools (or the gear symbol on recent IE versions)”, “Internet Options” then “Advanced”
Here you will have to scroll all the way down the list to the “Security” section and locate an entry entitled:
“Enable memory protection to help mitigate online attacks”
This entry will most likely be checked – go ahead and uncheck it (again: if you are unsure about the integrity of the add on you may seriously want to consider not following these steps)
Reload IE ( not really needed in my testing but it is always best practice)

And enjoy your now functional add-on

Love, peace and chicken grease!